What should I do if I didn’t receive Dingtone credits after completing an offer?

Sponsored offers are hosted by our sponsors and it lets users win huge credits through just a couple of minutes. If you didn’t receive credits for completing an offer, please contact the sponsor for further details. Here’s how:

Step#1. Open your Dingtone app.

Step#2. Tap “Connect” at the bottom of the interface.

Step#3. Enter “Get Free Credits” page.

Step#4. Tap “Complete an Offer”.

Step#5. Tap the menu icon at the left upper corner of this page.

Step#6. Enter “FAQ” to a Tapjoy website where you’re suggested to submit your issue to get back your credits. Usually the sponsor will response you within 24 hours.

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