FAQ

We take your privacy seriously. Your personal information will be securely guarded at all times. Please read the Privacy Policy for more information. Dingtone does not knowingly collect any information from children under the age of 13. In the event that we learn that we have collected personal information from a child under age 13

Dingtone needs to stay in the background to receive incoming calls and messages. Please do not terminate the Dingtone app after you close it. Some third-party battery-saving/memory-saving apps may terminate Dingtone. Please add Dingtone to their whitelist. Please also make sure notification is enabled for Dingtone. Enter your Android phone’s Settings > Application Manager, find

Dingtone supports conference call at anytime and anywhere with up to 1000 callers in one meeting. To set up a Conference Call, tap the followings in order: More > Advanced Features > Conference Call. Two options are available when starting a meeting: Schedule and Instant Meeting. Schedule allows you to plan a conference call by

Dingtone has a feature of Voicemail that reminds you about missed phone calls. Dingtone Voicemail allows callers to leave a voice message to you when it’s inconvenient to receive the call. Moreover, you can set an auto reply SMS to tell the caller that you’ll call back in a text message. You can set your

Absolutely yes! In fact, this is recommended for a unified communication experience. For example, you could install Dingtone on your iPhone and your iPad. As a result, you can pick up phone calls, send messages and receive messages on across devices simultaneously. However, keep your online security in mind. So, do remember your Dingtone password

It depends. Dingtone can be used to make phone calls and send messages through WiFi or cellular data. When WiFi is available, you don’t need a data plan at all since you have access to the Internet. When WiFi isn’t available, however, you need to use cellular data. Cellular data can never be obtained unless

As an Internet product, Dingtone supports multiple payments in order to provide high convenience to its users. For Apple devices, we only accept payment through iTunes. For Android devices, we only accept payment through Google Play.

Yes, you can. As you enable the “Suspend This Number” by tapping “Connect” >> “My Phone Numbers” >> Select a number >> Enable “Suspend This Number”, you can’t temporarily use it to make phone calls, send messages or to receive calls. You can keep using it by disenabling “Suspend This Number” by following the above