FAQ

Have any problems when using Dingtone? Find out the solutions here or contact us at info@dingtone.me.

If I Suspend My Dingtone Phone Number, Can I Renew it?

Yes, you can. As you enable the “Suspend This Number” by tapping “Connect” >> “My Phone Numbers” >> Select a number >> Enable “Suspend This Number”, you can’t temporarily use it to make phone calls, send messages or to receive calls. You can keep using it by disenabling “Suspend This Number” by following the above …

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How Much Data does Dingtone Typically Cost for Calls and Messages?

It all depends on which Dingtone features you use. Here are the estimated data usages for typical Dingtone features and volumes: 30 minutes phone call: 3.5MB 1000 text messages: 300KB Share one picture: 64KB Share 2 minutes video clip: 1.6MB Share a map (location): 2K You can see your monthly data usage inside your Dingtone …

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If my Dingtone phone number expires or is deleted by accident, can I get it back?

We will keep your phone number for 7 days after its expiration. You can get it back within those 7 days before it’s recycled. After the number recycled, the number may be purchased by another user, and you cannot get it back. (If you have owned the number for less than a month, we can …

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If I get my phone lost, how can I deactivate Dingtone account on the lost device to protect my security and privacy?

Two situations will be considered. Situation#1. You have set a login password for the Dingtone account. Step 1. Download and Install the Dingtone app on your new phone. Step 2. Login to your Dingtone account using your either phone number, email address. Step 3. After you’ve successfully login your Dingtone account, a warning message will …

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How do I Register a Dingtone Account?

To register a Dingtone account, you can sign up with any of the following information: Your Phone Number Your Email Address Your Facebook Account. We recommend you register with your phone number. An activation code will be sent to your phone by SMS. Your phone number will also be used to find friends on Dingtone. For example, if a friend has your phone number in their phone address book, that friend can identify you as a Dingtone user in their app. What’s more, you can use your registered phone number as your caller ID. So cool, right? If you don’t have a phone number, with either an email address or a Facebook account, you can still sign up Dingtone. Reminder: No matter which personal information of yours is used to register a Dingtone account, do remember to set a password so that your Dingtone account will keep safe.

Can I Get a Discount for Purchasing Credits on Dingtone?

Yes. Dingtone credits are virtual currency used for calling and texting on Dingtone. Moreover, they can be used to buy phone numbers. Apart from some simple tasks to earn them, users are allowed to purchase them at low prices. Dingtone credits can be purchased from the following tunnels: Purchasing credits through www.dingtone.me will give you …

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How to Make Cheap International Calling on Dingtone

Stop paying for expensive cell minutes and text messages! Stop wasting your money and time using calling cards for international calls. Dingtone Cheap International Calls – Save up to 90% With Dingtone international calling App, you can make free and cheap phone calls to anyone over WiFi and 3G/4G data networks without using any cell …

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