FAQ

Have any problems when using Dingtone? Find out the solutions here or contact us at info@dingtone.me.

Can I use the Dingtone phone number to register accounts for other apps and websites?

Mostly yes. It’s understandable that some people expect to have a second phone number as a unique identification just to register accounts on applications or websites so that they can boost their business by holding a separate number to grow potential customers. In most cases, Dingtone phone numbers can be used to successfully sign up …

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If I Suspend My Dingtone Phone Number, Can I Renew it?

Yes, you can. As you enable the “Suspend This Number” by tapping “Connect” >> “My Phone Numbers” >> Select a number >> Enable “Suspend This Number”, you can’t temporarily use it to make phone calls, send messages or to receive calls. You can keep using it by disenabling “Suspend This Number” by following the above …

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How Much Data does Dingtone Typically Cost for Calls and Messages?

It all depends on which Dingtone features you use. Here are the estimated data usages for typical Dingtone features and volumes: 30 minutes phone call: 3.5MB 1000 text messages: 300KB Share one picture: 64KB Share 2 minutes video clip: 1.6MB Share a map (location): 2K You can see your monthly data usage inside your Dingtone …

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Are Dingtone Phone Numbers Free?

Dingtone prepares different phone numbers based on users’ numerous requests and demands. For certain qualified users, Dingtone will assign a free U.S. phone number. Otherwise, purchase is required. Apart from the US numbers, you can also buy phone numbers of other countries, including Canada and most European countries. Similarly, you can buy them with either …

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Where Can I Check the Calling Rates for Cheap International Calls?

Dingtone users are allowed to check the calling rates on Dingtone App by taping “More” >> “Settings” >> “Call Settings” >> “Calling Rates”. Choose a country code and select a phone number from your contact list and you’ll know the corresponding calling rates including landline, mobile and SMS.

How do I Register a Dingtone Account?

To register a Dingtone account, you can sign up with any of the following information: Your Phone Number Your Email Address Your Facebook Account. We recommend you register with your phone number. An activation code will be sent to your phone by SMS. Your phone number will also be used to find friends on Dingtone. For example, if a friend has your phone number in their phone address book, that friend can identify you as a Dingtone user in their app. What’s more, you can use your registered phone number as your caller ID. So cool, right? If you don’t have a phone number, with either an email address or a Facebook account, you can still sign up Dingtone. Reminder: No matter which personal information of yours is used to register a Dingtone account, do remember to set a password so that your Dingtone account will keep safe.

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