FAQ

Have any problems when using Dingtone? Find out the solutions here or contact us at info@dingtone.me.

How to Call Someone without Revealing Your Personal Phone Number or Caller ID

Do you feel insecure when you have to share your personal phone number with strangers? Would you prefer not to share it with colleagues or partners unless it’s necessary for work-related communication? Many people share these concerns about balancing their work and personal life. If you’re looking for ways to maintain privacy while still being …

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What should I do if I didn’t receive Dingtone credits after completing an offer?

Sponsored offers are hosted by our sponsors and it lets users win huge credits through just a couple of minutes. If you didn’t receive credits for completing an offer, please contact the sponsor for further details. Here’s how: Step#1. Open your Dingtone app. Step#2. Tap “Connect” at the bottom of the interface. Step#3. Enter “Get …

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What should I do if I didn’t get my rewards after inviting my friends to use Dingtone?

First of all, we fully appreciate your referral. Please kindly note that three conditions need to be satisfied in order to get the 20 Credits REWARD: There’re several entrances to send invitations, the valid entrances are ‘More->Get Credits >Earn 20 credits for each friend you invite’. Besides, you can also invite your friends through the …

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